Interruptions to Online, Mobile and Telephone Banking

Your patience is requested as our online, mobile and telephone banking provider works to correct issues with account access and speed. We anticipate the problem to be fixed soon.

Please call 1-800-628-5517, or e-mail mbrservice@unityone.org for more information.

Mobile app for Apple users now available!

After an unforeseen delay, the new iPhone/iPad app is now available in the Apple app store! 

  • If you need to switch to your Apple device, search Unity One Credit Union in the App Store

We appreciate your patience and understanding during this time. 

*Click here to see the extended Member Contact Center Hours March 24 - April 4

Credit union informs: Important notice for Unity One mobile users

IMPORTANT NOTICE ABOUT UNITY ONE'S MOBILE APP   

 

Unity One CU is upgrading the way you bank on your computer, using your mobile device and by telephone March 24 by converting to new software. More information about the conversion and how it improves the member experience is on our Web site. We're confident that you will like what you see.

Please follow the steps below to ensure a smMobileAppbanner resized 600ooth transition:
  • DOWNLOAD the new credit union app, available March 24.
  • UNINSTALL the previous version.
  • LOG IN to Express Online Banking in a browser and accept the disclosures. Note: This step must be done before using your new credit union app.

If you have any further questions about the conversion, we encourage you to visit our Web site for frequently asked questions (FAQs) or to view a demonstration of the new software.  

Credit union informs: Live DEMO this Friday!

1955 UnityWebLayoutV2 Page 3Live demonstrations at the Stockyards Branch

Changes to how you bank with Unity One CU online, by telephone and by mobile device are arriving March 24. We would like to demonstrate these upgrades up close and in-person before they go live. You're going to like what you see.

Will you join us?

Friday, February 27
11 a.m. - 1 p.m.
Stockyards branch


If you are unable to attend, there are other live demonstrations planned. Click here for more information about the online, mobile and telephone banking upgrades

Unity One Credit Union is committed to making your member experience hassle-free and pleasant. Thanks for your patience, as we continue to make improvements you can feel good about. 

View a live demo!

ABOUT UNITY ONE CREDIT UNION

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals.

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™ www.unityone.org


Online banking is safe and secure at your credit union

safe and secure dataUnity One Credit Union is dedicated to protecting your accounts and identity. We use the highest levels of security for online transactions. Here are just a few ways that we keep you safe and secure:

  • Encryption. All sensitive transactions us Secure Socket Layer (SSL) encrypted network transmissions. We utilize 128-bit VeriSign digital encryption, the strongest SSL encryption available. Encryption guarantees that transactions are kept private, preventing others from being able to read, see or use transmitted data. Encrypted information sent electronically is safer than U.S. mail.
  • Firewall and Surveillance. Unity One has a strong firewall in place to keep hackers out of critical data systems and network components. Also, our systems and network are monitored 24-hours a day to prevent attacks.

For more information about how we keep your information safe, please feel free to contact us.

Like, Follow, and engage with us Socially

Stay in-the-know by finding us on one of our many social media platforms. With information about upcoming events, scheduled maintence, and much more, you're sure to see the benefit of engaging and banking with Unity One!