Unity One Credit Union

Unity One CU Informs: Debit Card Fraud Still Rising

Tue, Apr 03, 2018 @ 07:43 PM / by Unity One posted in debit card fraud, fraud, debit card

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In 2017, FICO reported that the number of debit cards compromised at ATMs and merchant devices in the U.S. rose 10% over the previous year. While it’s less of a jump than we have seen in recent years, the continuing trend of fraud is concerning.

The number of hacked ATMs and merchant card readers also rose in 2017, by 8%, according to FICO. While card companies have taken steps in the past few years to reduce fraud, including issuing cards with chip technology, such as that found in your Unity One Debit card. The chips use Europay, MasterCard and Visa technology standards to create a unique code for each transaction, making the card practically impossible to copy. The generation of this code and reading of the chip is one of the reasons members find that transactions with your debit (or credit) card take longer at the point of sale than a simple swipe does.

Criminals responded to EMV capability by developing other methods of hacking ATMs and merchant point of sale terminals. Here are some ways to protect your debit card and ATM transactions from potential criminals. 

Guarding Against Fraud

Check the location. Select an ATM that gets a lot of foot traffic or is in a brightly lit area. If possible, make it a routine to use a Unity One Credit Union ATM at a branch location near you.

Check the card reader. Be on the lookout for anything odd about the ATM or card reader at a store. If your card doesn’t enter an ATM smoothly, for example, a skimmer device could be attached to the opening. Another good tactic is to try and wiggle the card reader before inserting your card. If anything moves or dislocates itself from the card reader, go elsewhere for cash immediately.

Check your account. Review your checking account and credit card statements regularly for unauthorized transactions. If your card has been compromised, notify Unity One Credit Union or the applicable financial institution immediately.

Check with Unity One. Ask Unity One for a new card if you believe your card has been compromised, even if there’s not yet evidence of fraud. That way, we can take steps to notify the owners of the ATM in question or the store where fraud is believed to be occurring. You’ll be protecting yourself and other members, too.

Unfortunately, card fraud is an increasing problem, and one that is not likely to go away anytime soon. However, by taking steps to protect yourself and your card, you can keep your money out of a criminal’s hands and avoid the hassle of replacing your debit or credit card.

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Unity One Credit Union informs: Be debit card safe!

Tue, Jun 06, 2017 @ 03:06 PM / by Erayne Hill posted in debit card fraud, atms, pay at the pump

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Debit cards have become major targets for fraudsters and financial thieves. Why? If you notice unauthorized activity on your credit card bill, you can notify the the company, decline the charges and not pay the bill--keeping your money secure. With a debit card, money instantly disappears from your checking account. Be careful where you use your debit card to keep your checking account funds away from predators. Take note:

  • Don't use single-standing terminals in badly lit or deserted areas. They are great targets for skimming activities. Look for areas inside retail outlets or high-trafficked, well-lit places.

  • Look for "beat up" or "askew" terminal components. They may indicate faulty parts or those installed for the purpose of skimming/stealing information.
  • Use debit card alternatives like cash or credit cards.
  • Don't use your debit card online. It's impossible to know who is handling your information. 
  • Keep your debit card within your reach. Out of hand increases your fraud chances.
  • Be careful of using debit cards to order delivery. Cashiers have the tendency to keep the payment information on file, and the business may not be taking necessary measures to protect your information.
  • Keep as little money as possible in your checking account.
  • Consider a credit card for your everyday purchases.
  • When you input your PIN number, use your hand to cover the number pad. That way, no camera can obtain your PIN.

As always, Unity One Credit Union is your partner in making sure that your funds are safe and secure. Please know that our doors are always open for education and discussion. In fact, we have a certified financial advisor on staff that is available to answer any questions and can advise you in all things financial.

Schedule an Appointment

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has nine branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

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Unity One CU informs: Arby's confirms breach

Fri, Feb 10, 2017 @ 02:14 PM / by Alyssa Guillory posted in debit card fraud, fraud

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According to an online MSN article posted on February 9, 2017, the Atlanta, Georgia-based Arby's revealed in a statement that malware was placed onto their point-of-sale systems. The breach affects only company-owned locations, not its franchises. 

What does this mean? Basically, payment card information of customers that used cards at affected stores during the time frame, may be at risk.

Arby's has since launched an investigation of its payment card systems after learning of a possible data breach. The company immediately notified law enforcement and hired computer security companies to investigate. 

Please take the necessary precautions:

  • Check your account regularly.
  • Make sure that the credit union has updated contact information for you.

Report Fraud

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has eight branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

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Credit union informs: Sally Beauty confirms breach

Mon, Jun 01, 2015 @ 12:28 PM / by Erayne Hill posted in debit card fraud, unity one, Unity One Credit Union

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According to an online CU Times article posted on May 29, 2015, the Denton, Texas-based Sally Beauty Holdings revealed in a statement that malware was "inserted" into multiple POS systems at its American stores between March 6 and April 17, placing customer information at peril.

What does this mean? Basically, payment card information of customers that used cards at affected stores during the time frame, may be at risk.

The method of the malware "injection" was not revealed; however, the retailer is confident that its authentification method was not compromised. It does not collect nor store PIN data.

Please take the necessary precautions:

  • Check your account regularly.
  • Make sure that the credit union has updated contact information for you.

 Report Fraud

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

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Credit union informs: Debit card fraud on the rise again!

Thu, May 28, 2015 @ 03:42 PM / by Erayne Hill posted in debit card fraud, unity one, Unity One Credit Union

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Attention Unity One CU Members:

Fraud is on the rise again. We are seeing frequent fraud from Walmart. Please take the necessary precautions

  • Check your account regularly.
  • Make sure that the credit union has updated contact information for you.

If fraud occurs on your Unity One Credit Union debit card, we are here to help you make it through the ordeal. Here are some Frequently Asked Questions (FAQs) that provide more information.debit card fraud pic resized 600

Q: Has Unity One CU been compromised?
A: No. Account information can be stolen when you swipe your debit card anywhere like Home Depot, Target, Cub Foods, etc. Unfortunately, debit cards are easy targets. In fact, no matter where you bank, it is important that you watch your transactions closely.
 
Q: There are unauthorized charges coming out of my account. What do I do?
A: You will need to complete one form--a Debit Card Dispute form. The form may be found on the Unity One Credit Union website.
 
Q: Are there any special instructions for completing the forms?
A: Please list the date of the transaction, not the date that the withdrawal clears the account. Also, the signatures on the forms need to match the name on the card affected.
 
Q: Do I have to visit a Unity One Credit Union branch to complete this process?
A: No. The forms may be faxed. All signatures need to be on the forms.
 
Q: How soon will I get my money?
A: In the majority of cases, Unity One CU members will receive provisional credit within 24-48 hours.
 
Q: I want to talk with someone about this. Who can I call?
A: You may always contact our Member Contact Center at 1-800-628-5517.
 
Q: How can I prevent unauthorized charges from happening in the future?
A: Monitor your accounts closely at all of your financial institutions. Here, at Unity One CU, you can sign up for e-alerts through the credit union's home banking system. Finally, notify your financial institution immediately if you notice suspicious activity.

Report Fraud

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Credit union informs: Five tips for safe online shopping

Mon, Dec 22, 2014 @ 02:26 PM / by Alyssa Guillory posted in debit card fraud, cybersecurity, Unity One Credit Union, Holiday Shopping

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Safe online shoppingWorried about shopping online - safely?

You're not alone. In the wake of cybersecurity breaches at major retailers, such as Target and Home Depot, many people are fearful of debit/credit card fraud or identity theft. 

Here are some tips to keep your personal information private while shopping online:

1. Be careful what you click. Think that ridiculously low-priced gift is too good to be true? It probably is. Phishing scams - the attempt to steal sensitive information - run rampant during the holiday season. If you are not familiar with the sender of the email, do not open or click the links. Doing so may jeopardize your personal information.  

2. Read the fine print. While not the most enjoyable way to spend your time, reading the fine print can help you avoid unnecessary fees. If you don't, you could end up in an automatic subscription without realizing it. With some club fees charging upwards of $40/month, reading the fine print could net you big savings.

3. Update your social media profile. Posting too much information on social media can make you an easy target for identity theft. Avoid sharing information such as your birthday and maiden name. Thieves can use this information to piece together a partial Social Security number or credit card number. 

4. Check for the 'S' in the web address. As long as the 's' is present, the site is secure. 

5. Don't save card information on e-commerce websites. Make sure criminals won't have easy access to your information by choosing not to save your card information. Also make sure to log out and close your browser each time you leave a shopping site or payment account. 

 

ABOUT UNITY ONE CREDIT UNION

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals.

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™ www.unityone.org


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Credit union informs: Prevent holiday-related identity theft

Fri, Nov 14, 2014 @ 04:40 PM / by Alyssa Guillory posted in credit card, safe online shopping, debit card fraud, cybersecurity, Unity One Credit Union, Holiday Shopping

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Holiday fraud preventionUnity One Credit Union informs its members and friends of simple steps for holiday-related identity theft prevention. According to CNBC, here are four tips for more safe holiday shopping:

1. Bogus websites with screaming deals: It's a holiday tradition—identity thieves create bogus sites with beautiful graphics and amazingly low prices on popular, but nonexistent digital devices. Take the bait and you won't get your merchandise and the crooks will have your credit card number and other personal information.

Protect yourself: Do your homework. If this is your first interaction with a new merchant, check them out before you provide any personal information. How long have they been around? Are they rated by the Better Business Bureau? Beware of prices that are significantly cheaper than everywhere else. It could be a trap.

2. Digital greeting cards loaded with merry malware: You expect to get holiday e-cards from friends and family. Identity thieves send out seasonal greetings, too. But theirs are loaded with viruses and other malware. Their spambots use social media sites to send booby-trapped greeting cards that look like they're from someone you know.

Protect yourself: Don't click the links in the body of an email alerting you to an e-card and don't open any attachment. You can always check to see if that person really did send you a card. The safest way to get an e-card is to go to the greeting card company's site and put in the card number listed in the email.

3. Bogus shipping notices: If you shop online and are expecting a package, a shipping notice doesn't seem that unusual. That's why the bad guys send out bogus shipping alerts designed to look like they're from FedEx, UPS or the U.S. Postal Service. They're hoping you'll click on the link which loads malware on to your machine or takes you to a phishing website they've created.

Protect yourself: Only use tracking numbers provided to you in the initial email you get right after you make the purchase. Go to the store's website to track any packages you're expecting.

4. Fake Black Friday or Cyber Monday ads: It's always fun to see the leaked ads for Black Friday and Cyber Monday. That's why scammers create fake leaked ads. They contain links that direct you to a fraudulent website that installs malware.

Protect yourself: Stick with reputable sites that specialize in Black Friday ads.

Report Fraud

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Unity One Helps Members Fight Debit Card Fraud

Fri, Sep 12, 2014 @ 01:01 PM / by Erayne Hill posted in credit union, debit card fraud, Unity One Credit Union

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With recent payment system breaches at notable retailers nationwide like Home Depot and Target, debit card fraud has been on the rise. Consumer data has been compromised, unfortunately, and all financial institutions are recouping customer losses.

If fraud occurs on your Unity One Credit Union debit card, we are here to help you make it through the ordeal. Here are some Frequently Asked Questions (FAQs) that provide more information.debit card fraud pic resized 600

Q: Has Unity One CU been compromised?
A: No. Account information can be stolen when you swipe your debit card anywhere like Home Depot, Target, Cub Foods, etc. Unfortunately, debit cards are easy targets. In fact, no matter where you bank, it is important that you watch your transactions closely.
 
Q: There are unauthorized charges coming out of my account. What do I do?
A: You will need to complete one form--a Debit Card Dispute form. The form may be ound on the Unity One Credit Union Web site.
 
Q: Are there any special instructions for completing the forms?
A: Please list the date of the transaction, not the date that the withdrawal clears the account. Also, the signatures on the forms need to match the name on the card affected.
 
Q: Do I have to visit a Unity One Credit Union branch to complete this process?
A: No. The forms may be faxed. All signatures need to be on the forms.
 
Q: How soon will I get my money?
A: In the majority of cases, Unity One CU members will receive provisional credit within 24-48 hours.
 
Q: I want to talk with someone about this. Who can I call?
A: You may always contact our Member Contact Center at 1-800-628-5517.
 
Q: How can I prevent unauthorized charges from happening in the future?
A: Monitor your accounts closely at all of your financial institutions. Here, at Unity One CU, you can sign up for e-alerts through the credit union's home banking system. Finally, notify your financial institution immediately if you notice suspicious activity.

Report Fraud

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Tackle debit card fraud with the help of your CU

Tue, Sep 18, 2012 @ 11:58 AM / by Erayne Hill posted in credit union, credit unions, debit card fraud

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tackleDebit card fraud is definitely on the rise, as criminals have gotten savvier in their attempts to steal identities. There is an estimated 547 million debit and prepaid card users in the U.S. by VISA and Mastercard compared to 519 million credit cards, according to the Nilson Report. Debit card fraud is expected to be an issue until chip technology can be used.

Ann Davidson, senior risk managament consultant for CUNA Mutual Group, says 80 percent of reports received at the organization are due to magnetic strip fraud. Mag strips enable "skimmers" to steal information. Chip technology increases security by making the magnetic strip obsolete.

Here's the story of how a debit card fraud ring in Montreal ran their scheme. By the way, they were busted this spring. Some members of the group modified ATM machines with fake PIN pads and tiny cameras; however, the most popular plot involved stealing point-of-sale PIN machines from retailers and businesses and changing them to suit their needs. According to police, terminals were taken around closing time, and technicians hacked into the computer processors that held sensitive information. Also, Bluetooth technology was used to remotely gather information. The terminals were then returned to businesses and remained in place for weeks while data was taken and recorded. Later, account information and PIN numbers were transferred to blank cards for "runners" to use in coordinated attacks.

It takes only minutes for thousands of dollars to be drained from various accounts. Most financial institutions monitor foreign activity. At Unity One Credit Union, the fraud department monitors fraud scores closely. The higher the number, the more likely fraud is to occur. When the number reaches a certain threshhold, transactions are automatically declined to protect the member. If you think your card information has been compromised, contact Unity One Credit Union immediately or go online for a debit card dispute form. Once the fraud department receives a cardholder dispute, provisional credit is given, and the matter is fully investigated.

Here are other things that you can do to tackle debit card fraud:

  • Let your credit union know when you are traveling. We know that it is highly incovenient and embarrassing when a transaction is not approved. That's why it is critical that you call our call center, and give us the heads up. That way, we know that charges that occur outside of your normal routine are not fraud.
  • Look for suspicious devices, or use do-it-yourself scanners. There is less chance that a dishonest employee could transfer your card information onto another device.
  • Be cautious of entering your debit card information online. Shop at reputable stores or major companies. Also, don't let your information be stored online. 
  • Mark through blank lines on receipts. Read your receipt carefully. You don't want the final amount that you are charged to be modified in any way.
  • Update virus and spyware protection on your computer. This will prevent thieves from covertly installing software on your personal computer and then remotely extracting information.

Anything you can do to make the thief's job harder is always a plus. However, if it doesn't work, your credit union has your back. You are not alone.

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