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Credit union informs: Fraud on the rise again!

 

Attention Unity One CU Members:

Fraud is on the rise again. We are seeing frequent fraud from Walmart. Please take the necessary precautions

  • Check your account regularly.
  • Make sure that the credit union has updated contact information for you.

If fraud occurs on your Unity One Credit Union debit card, we are here to help you make it through the ordeal. Here are some Frequently Asked Questions (FAQs) that provide more information.debit card fraud pic resized 600

Q: Has Unity One CU been compromised?
A: No. Account information can be stolen when you swipe your debit card anywhere like Home Depot, Target, Cub Foods, etc. Unfortunately, debit cards are easy targets. In fact, no matter where you bank, it is important that you watch your transactions closely.
 
Q: There are unauthorized charges coming out of my account. What do I do?
A: You will need to complete one form--a Debit Card Dispute form. The form may be ound on the Unity One Credit Union website.
 
Q: Are there any special instructions for completing the forms?
A: Please list the date of the transaction, not the date that the withdrawal clears the account. Also, the signatures on the forms need to match the name on the card affected.
 
Q: Do I have to visit a Unity One Credit Union branch to complete this process?
A: No. The forms may be faxed. All signatures need to be on the forms.
 
Q: How soon will I get my money?
A: In the majority of cases, Unity One CU members will receive provisional credit within 24-48 hours.
 
Q: I want to talk with someone about this. Who can I call?
A: You may always contact our Member Contact Center at 1-800-628-5517.
 
Q: How can I prevent unauthorized charges from happening in the future?
A: Monitor your accounts closely at all of your financial institutions. Here, at Unity One CU, you can sign up for e-alerts through the credit union's home banking system. Finally, notify your financial institution immediately if you notice suspicious activity.

Report Fraud

Unity One Credit Union to open locations in Maplewood and Keller

 

Unity One CreUnity One CU Maplewood branchdit Union members can expect the opening of two branches in Minnesota and Texas this summer.

Minnesota's Vadnais Heights branch, currently occupying space in a union headquarters building, will relocate to a site that shares space with a convenience store in Maplewood, MN.

Jackie Wisneski, vice president of retail operations, says, "Convenience is our goal. This new location is very visible and user-friendly."

Construction has begun to customize the existing space at 1541 Beam St., and an opening date is expected to be in late August 2015. Unity One members will enjoy the convenience of a drive-thru, additional staff and weekend hours at this full-service branch.

Meanwhile in Texas...

The credit union has leased space at a two-story office building lUnity One Keller Pkwy. branchocated at 891 Keller Pkwy and Pate-Orr Dr. Nestled in the southwest corner of the building, the Unity One Credit Union branch is seconds away from Keller High School and Keller City Hall and minutes away from Southlake, TX.

This full-service branch will have a drive-thru and loan officers onsite, and the opening is scheduled to occur in late August. 

Both branches will eventually join the CO-OP Shared Branching network by the end of the year.

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

Unity One Credit Union Maintenance Notice

 

Please note that Unity One Credit Union online services will be down the following days and times. This maintenance may affect online, mobile and telephone banking.

  • Thursday, May 21, 12 midnight - 5 a.m.
  • Saturday, May 30, 2-5 p.m.

Contact Us

Credit union informs: Futbol Fiebre is Saturday, June 6

 

Unity One Credit Union is recruiting teams for its annual soccer tournament, Futbol Fiebre, scheduled for Saturday, June 6. Please contact Cynthia Huerta-Aguirre at chuerta@unityone.org or 817-306-3400 if you are interested in signing up a team.

Futbol Fiebre

Windows credit union mobile app now available

 

Unity One Credit Union Windows users can now download the credit union's mobile app onto their phones and tablets.

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Contact Us

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

Credit union informs: Shred Day at North Tarrant

 

Shred your documents for free at Unity One Credit Union's North Tarrant branch this Saturday! 

Shred Day   Plasma Banner

Please read carefully:
  1. PAPER ONLY. Please only bring paper items to be shredded. Remove all other objects. Other objects could injure handlers, volunteers and the shred truck. No binders, glass, books, knives, cassettes, DVDs--and the list could go on.
  2. BE COURTEOUS. Be courteous of others, and restrict the amount that you bring to be shredded to a few boxes. 
  3. BE PREPARED. Be prepared to take your boxes or containers home with you.
  4. NO COMMERCIAL SHREDDING. We cannot accept commercial or business shredding, as a courtesy to other visitors. Only one truck will be onsite.

Credit union informs: Employees graduate Ambassador Program

 

describe the imageUnity One Credit Union is pleased to announce Alyssa Guillory, director of community and public relations, and Kathy Jones, North Tarrant branch manager, have recently completed the Keller Independent School District (ISD) Community Ambassadors program. 

The Keller ISD Board of Trustees launched the Community Ambassadors program in the Spring of 2013. The program offers members of the community an opportunity to view the district from inside out. This program features interactive presentations on topics such as: governance and finance, corporate communications and technology. 

“Unity One is actively involved with many schools and student organizations throughout the Keller ISD,” said Alyssa Guillory, director of community and public relations. 

“We value these partnerships and are focused on serving the needs of the teachers and students within the district. This four month program provided an invaluable opportunity to connect with district leaders, as well as an opportunity to learn more about the services the Keller ISD provides,” she said. 

Unity One currently operates a credit union branch at Fossil Ridge High School, located in the Keller ISD. In addition to the high school branch, employees of the credit union are constantly providing financial education resources and outreach efforts to the district’s students and teachers.

Find a Unity One Branch

About Unity One Credit Union

Established in 1927, Unity One Credit Union is the oldest credit union in Texas. A member-driven and not-for-profit cooperative, Unity One CU served the employees and families of the BNSF Railway for 70 years. However, after transferring its corporate headquarters to Fort Worth in 1998, the credit union expanded its field of membership to include other non-railroad companies, organizations and individuals. 

Today, anyone who lives, works, worships or attends school in Fort Worth, Blue Mound, Saginaw, Haslet, Keller, Colleyville, Bedford, North Richland Hills, Southlake, St. Paul, MN and Kansas City, KS may apply for membership. Unity One CU has seven branches to serve over 30,000 members nationwide. For more information about Unity One Credit Union, visit www.unityone.org. Think outside the bank.™

Credit union informs: Fort Worth Member Appreciation Day

 

Unity One Credit Union is hosting its annual Member Appreciation Day for Fort Worth, Texas members Friday, May 15 from 10:30 a.m. - 2 p.m.

Blog Image   FW

Credit union informs: Shining a light on auto insurance

 

shutterstock 144040552 smallWhen it comes to protecting your car, you want to make smart choices - but researching and purchasing auto insurance can sometimes be a daunting task if you don't know much about it. To help make understanding auto insurance a little easier, we asked Liberty Mutual representatives what the most frequently asked questions were that they get about auto insurance policies every day - and how they would answer them:

Q: What is a deductible?
A: A deductible is the financial responsibility that you have if you are to file a claim. For example, if you were to get in an accident and you were at fault, the damage to your car may cost $2,000. If you selected a $500 deductible, you'd be responsible for paying that amount and the insurance company would pay the difference - the remaining $1,500.

Q: What is collision coverage?
A: Collision coverage protects you during an event where your car is damaged and you are somehow at fault. For example, if you hit a parking barrier in the parking lot and dented your car bumper, collision coverage would take care of the repair costs, minus your deductible. 

Q: What is comprehensive coverage?
A: Comprehensive coverage is sometimes known as 'other than collision' - it's comprehensive to damages that fall outside of collision coverage. Common examples of damage covered under comprehensive coverage are fire, theft, vandalism, less your deductible. 

Q: What does liability insurance cover?
A: If you're at fault for an accident and someone is injured or their property is damaged, liability insurance covers the other person to take care of their costs (for example: medical bills) and helps protect you and your assets by covering those expenses. Many states require a minimum amount of liability insurance in order to register your vehicle, so check your specific state's regulations for proper coverage.

Q: Does my driving record affect my premium?
A: Your driving record can affect your premium. Insurance companies try to predict what may happen in the future by looking at past behaviors. Your driving record - including speeding tickets, previous accidents - could indicate that you are a higher risk for having an accident, which may contribute to determining your rates. Maintaining safe driving habits is always a good idea.

insurance agent tracy mcneil  164x164Tracy McNeil, Liberty Mutual Sales Representative, will be at our Fort Worth branches during the month of May to help answer any more questions you may have about insurance. 

Contact Tracy

Attention Quicken/Quickbook Unity One Credit Union users!

 

Quicken/Quickbooks has acknowledged that there were connection errors, on its part, that made transferring account information difficult for Unity One Credit Union members during the system conversion performed in March. Therefore, the credit union is migrating to a NEW Quicken/Quickbooks ID Friday, April 17.  

We have been assured that this change will resolve the issue; however, you will need to:

  • Deactivate and reactivate accounts again.
  • Choose Unity One Credit Union - NEW from the directory.

Click here for instructions detailing how to complete the deactivation and reactivation process, in addition to how to correct duplications. 

Thank you for your patience.

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